Privacy notice
What is processed
Your selected photo — and any optional side views — is decoded in your browser, resized to approximately 1600 pixels on its longest edge, converted to JPEG, and stripped of embedded metadata before upload. The compressed copies and optional question are sent to our reading endpoint and its AI processing provider solely to return your reading. Follow-up questions use a text-only summary which becomes inaccessible after 24 hours and is physically deleted within the following 7 days. Do not upload faces, identification documents, or sensitive information.
Email and product analytics
We submit your email only after you tick the consent box. Anonymous product events may include a random session identifier, page path, campaign tags, technical outcome codes, and actions such as sharing or feedback; they do not include your image, reading text, question, or email. We do not sell personal information.
Payments
If you buy extra readings, checkout and payment details are handled by Stripe under their privacy policy. We receive only an anonymous payment reference to credit your readings; we never see or store your card details.
Your right to erasure (GDPR/CCPA)
Email newsletter deletion removes that subscription immediately. Reading history stays in this browser unless you explicitly sign in and save it to your account; account history expires after 90 days. Use the history panel to clear local entries, or contact us to request account-data deletion.
Control and contact
You can close the page to clear its temporary image preview. Local history can be cleared from the history panel or browser settings. History explicitly saved to a signed-in account is retained for up to 90 days and then deleted after a short operational grace period. Email messages include an unsubscribe option. For access or deletion questions, contact privacy@cupread.app.